Frequently Asked Question

How do I install printers using the new PrinterCloud Software?
Last Updated 5 months ago

Here is a video explaining the process:
Basically, there are 2 requirements:
  • Google Chrome must be installed on your computer.
  • PrinterCloud software must be installed
  • To find out if you have the PrinterCloud software already installed, look for the
    image icon in the system tray. The system tray is the section of icons by the clock.
    If you don't see this icon, click here to enter a ticket for this issue

    Assuming that you have met these requirements, go to https://alcornschools.printercloud.com
    You can also find this link on our district home page under the Teacher section of the menu.

    Once you get to the Printer Installation Portal you might be prompted to enable the PrinterLogic Google Chrome Extension. Follow the directions on the screen to enable the extension if it is not already enabled.

    Finally, the page should open to the school you are at currently. If not, choose your school on the left sidebar.

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    Find the printer you want to install on the map, or scroll down for a list of printers available at that location.

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    Click install. A pop up will appear asking you to confirm the selected printer is the one you want to install.

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    Click Yes to continue. Optionally, you can set the printer as default by checking the box to the bottom left.

    You can confirm the printer is installed by going to Control Panel on Windows 7

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    *Picture is for example only*

    or
    Settings/Devices/Printers and Scanners in Windows 10

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    Finally, close and reopen any programs that you had open so they will be able to utilize the printer.
    You may also have to specify what printer you want to print to like in Google Chrome for example. When printing, you want to make sure the Destination matches the printer you want to print to.

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    If you have any questions regarding this process please let us know!

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